5 Phrases That Should NEVER Be in Your Business Vocabulary
It seems as though communication in business should be an easy concept to understand and quite straightforward. A customer asks a question and receives a response from the owner or employee. An...
View Article6 Advantages of Having a Small Business Advisory Board
Business is good, but of course, it can always be better. You’re doing all the right things. Marketing to target groups. Checking the competition. Analyzing advertising effectiveness. So, what else can...
View Article10 ‘No-Cost’ Ways to Build a Better Business and Increase Profits
It’s a constant struggle in any small business to improve operations, keep customers satisfied, grow revenues, and increase profits. But, many times these very things that are so important to a small...
View Article5 Checklists to Help You Run a Better Business
Checklists are basically visual tools that help ensure what needs to be accomplished gets accomplished. In a small business, they can be very powerful in terms of ensuring important tasks are...
View ArticleBuying a Business? Follow These 4 Steps to Keep Valuable Employees on Board
Whether you are selling a business or buying a business, it is always an exciting time when a small business sells. Buyers are full of hope and dreams about how the newly acquired business can grow and...
View ArticleGet Inside Your Customers’ Heads—Here’s How to Conduct a Focus Group
If you’re putting together a marketing plan for your business and you need market research, consider conducting a focus group. Focus groups can help a company learn valuable information about customer...
View ArticleWhy Your Company Mission Statement Matters
A very concise definition of a mission statement is it defines your organization’s existence–what your company stands for and the benefits the business provides to its various stakeholders. A mission...
View Article10 Tips to Find the Perfect Employee
A key to small business success is finding and hiring “perfect” employees—people who exemplify the ideals of your business and become long-term, loyal workers. Paying attention to these 10 key factors...
View ArticleMake Your Business Processes Error-Free in 6 Simple Steps
Every company wants to improve its business accuracy; however, mistakes are going to happen—it’s just a fact. When mistakes do happen, the following actions or inactions will take place: Nothing...
View ArticleHow Entrepreneurs Can Beat the Odds: 7 Strategies for Business Success
There are enough statistics available to scare any would-be entrepreneur from going into business. Although over 99 percent of all businesses with employees in the United States are considered to be...
View ArticleCustomer Retention: 6 Techniques to Cultivate and Build a Stronger Customer Base
It would be wonderful if businesses could keep all of their customers forever. Obviously, this would lead to long-term sustainable growth and immense success. Unfortunately, this is wishful thinking at...
View ArticleBusiness Owners: Don’t Sacrifice Long-Term Success by Making Short-Sighted...
A common situation for many small businesses and SMEs is having an immediate need for cash today, and taking action without considering the consequences for tomorrow. Although cash is certainly an...
View ArticleWhat Is the Power of One Customer?
At face value, the power of one customer seems rather insignificant. After all, one customer making a single transaction certainly will not make the difference between the success and failure of a...
View ArticleToxic Employees Can Have Deadly Consequences for Your Business
Toxic employees are like any other dangerous substance; in the context of a business, they can poison a workplace. What may have once been a congenial group of employees can seemingly turn into a...
View Article5 Choices That Can Make a Business More Successful
In business, there are always choices. Should we do this or should we do that? If we do this, what impact will it have on our bottom line, employees, or customers? If we choose a different approach,...
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